Browse Services


Employment Services
Living Assistance
Finding a work, or a source of income, is an essential factor in order to have a sustainable life. The Egyptian government has signed bilateral agreements with certain countries and therefore some nationalities can access the Egyptian labour market without pre-entry conditions, or are granted immediate work permits. If interested in business start-ups, foreigners, including refugees, are allowed to establish or acquire Egyptian companies under certain legal framework. To learn more about these opportunities, organizations under this section are able to provide further guidance.


Family Tracing
Living Assistance
Services facilitating the reunion of families by locating or helping locate family members whose current whereabouts are unknown. Such services include helping migrants trace family members that they have lost contact with due to armed conflicts or other situations of violence, natural or man-made disasters, or simply because of migration or other critical situations.


Housing Support
Living Assistance
Housing-related support helps migrants who are struggling to set up or maintain a stable home environment, or migrants who do not have access to affordable or suitable houses.


Children & Youth
Educational Services
Several organizations, institutes and learning centers in Egypt offer a myriad of learning and education opportunities for children, adolescent and adults. Some migrant children and adolescents are also able to enroll in Egyptian public schools provided that they can show required documentation to prove their eligibility. In Cairo there are private and community based schools where migrant children and youth can access elementary education and in some cases even obtain diploma granting access to further education. Adult education is also available, often in form of language and IT courses. Vocational training which leads to a professional path of becoming e.g.…


Material Assistance
Living Assistance
Community Centers, NGOs, churches and mosques sometimes hand out donations of clothing, essential items and food. Go to your local community center and / or psychosocial service provider to find out who can help you with items you need. Organizations under this section are able to provide further guidance.


Special Needs
Specialized Services
Services offered to migrants that are differently able and migrants with special needs. They can be provided with general services that can include, but are not limited to, rehabilitation, educational or financial assistance, help with accessibility and community integrations, shelter, and legal, medical and psychosocial services.


Scholarships & Funding for Education
Scholarships and Funds for Education
Some organizations have scholarships and/or funds available to cover educational costs. Funds and scholarships are restricted in number and available only for applicants who fulfill the eligibility criteria. Each organization has its own eligibility criteria which also may vary from time to time. Organizations under this section are able to provide further guidance.


Micro-Fund Support
Living Assistance
Service providers which have programs that provide low-income migrants and migrants in need with financial or material assistance on a small scale, as well as assistance to access affordable essentials.


Adults
Educational Assistance
In Egypt, adult education starts from the age of 12 upwards, several non-governmental organizations, community based organizations and community centers provide wide ranging educational programs for adults from language training to life skills courses. Types of these educational courses vary from workshops to full-time programs. Each organization sets their own enrollment procedures while some welcome participants on walk-in basis. Organizations under this section are able to provide further guidance.


Psychological Assistance
Living Assistance
Some organizations provide specialized psychological support by specialized psychiatrists and psychologists.


Vocational Training
Educational Assistance
Vocational training refers to training that teaches specific set of skills in order to become a professional in the fields of, for example, carpentry, hostelry, pluming, hairdressing, car driving, computer maintenance, electricity or welding. Public, private and community based organizations provide courses and training on this field of education. Each organization sets their eligibility criteria, which may vary from year to another. Organizations under this section are able to provide further guidance.


Children & Unaccompanied Minors
Specialized Service
Services offered to migrants under the age of eighteen, or migrant children who have been separated from both parents and other relatives and are not being cared for by the adult who is responsible for doing so (legal guardian). They can be provided with general services that can include, but are not limited to, educational or financial assistance, legal, medical, and psychosocial services.


Psychosocial Assistance
Living Assistance
Psychosocial assistance aims to promote, protect and support the well-being of vulnerable migrants, with activities aimed at reducing psychosocial vulnerabilities, promoting community resilience and ownership and providing aid that takes into account psychosocial and cultural diversity issues. Psychosocial support can include mental health counseling, referrals, problem-solving assistance, spiritual support, group support, and many other similar services. These services are provided by organizations that include mental health professionals, social workers, counselors, specialized nurses, clergy, pastoral counselors and others.


Specific Nationalities in Egypt
Specialized Services
Services offered by community-based organizations or service providers for specific nationalities. This can be community initiatives or community-based centers.


Shelter
Living Assistance
Shelter services are offered to vulnerable migrants who need protection, and to migrant men, women and children in a situation of homelessness. Shelters can be open for all migrants and/or for a specific nationality or a certain category. As a matter of example, shelters can be offered exclusively for victims of trafficking (VoTs), survivors of sexual and gender based violence (SGBVs), children and un-accompanied minors (UMC). Shelters can also be gender-specific.


Victims of Sexual Gender Based Violence
Specialized Services
Services offered to migrants who are/have been subjected to verbal, physical, sexual and/or psychological harm or suffering that is based on their sex, gender identity, real or perceived sexual orientation or non-adherence to social norms around gender and sexuality. This includes threats of violence and coercion or arbitrary deprivation of liberty whether occurring in public or in private life and can take the form of a denial of resources or access to services. Gender-based violence inflicts harm on women, girls, men and boys and is a severe violation of several human rights. The services available can range from psychological and…


Protection
Legal & Durable Solutions
The protection of refugees has many aspects. This include ensuring; refugees will not be returned involuntarily to their countries, ensuring fair and efficient access to asylum procedures, ensuring that their basic human rights are respected, and allowing them to live in dignity and safety while helping them to find a more durable, long-term solution. Many organizations provide protection for those who are most vulnerable and minimize the threats which many refugees are subject to. Organizations under this section are able to provide further guidance.


Victims of Human Trafficking
Specialized Services
Services offered to Victims of Trafficking (VoTs) are available to migrants who are/have been subjected to force, fraud, or coercion for the purpose of commercial sex or labor, other forms of sexual exploitation, slavery or practices similar to slavery, servitude or the removal of organs. They can be young children, teenagers, men, and women. The services can range from psychological and psychosocial support, to medical and legal aid, to community integration and access to education, shelter/housing, and job training programs.


Third Countries
Refugee Status Determination
Refugee resettlement to third countries and family reunification for refugees from Sudan, Somalia, Eritrea, Ethiopia, Iraq, and other countries. This includes the provision of medical screening, counselling and information, cultural orientation, documentation and logistical support. These activities are fully-funded by countries of resettlement.


Activities, Courses & Workshops
Educational Services
Several non-governmental organizations, international organizations and community based organizations provide wide ranging educational activities from sports and arts activities to cooking courses. Types of these educational courses vary from weekend workshops to longer courses, or formation of sports teams. Each organization sets their own enrollment procedures while some welcome participants on walk-in basis. Organizations under this section are able to provide further guidance.


USRAP
Refugee Status Determination
IOM Egypt has a cooperative agreement with the U.S. Department of State’s Bureau for Populations, Refugees, and Migration (BPRM) to facilitate resettlement process for eligible refugee cases in Egypt. IOM is the designated Resettlement Support Centre (RSC) for the US Refugee Admissions Program (USRAP). Resettlement Support Center (RSC) is providing this service to refugees from different nationalities (Sudan, Somalia, Eritrea, Ethiopia, Iraq, and others) after receiving their referrals from UNHCR.


Medical Assistance
Living Assistance
Migrants in Egypt are entitled to use Public Health Services. In addition, you can also be seen in Private Hospitals. Some non-governmental and international organizations can provide both medical care services, referrals to public or private hospitals and medical clinics and financial help.


Legal Counselling for Resettlement
Legal Services
Some local and international organizations in Egypt offer legal counselling and assistance to refugees about their resettlement cases. These organizations help recognized refugees understanding their options and navigate through different procedures. Some organizations conduct regular workshops with community-based organizations to explain the resettlement process. Organizations under this section are able to provide further guidance.


Country of Origin Return
Legal & Durable Solutions
Considerable numbers of migrants and refugees in Egypt wish to return home but lack the means to do so. Returning back to the country of origin represents a durable solution for many foreigners who cannot find the financial means to survive and/or don’t have a regular residence permit in Egypt, hence risking arrest and deportation in compliance with the national legal framework regulating immigration. Refugees and migrants may opt to return back when the situation in their country of origin has improved and they no longer face protection risks. Organizations under this section are able to provide further guidance.


Emergencies
Medical Asssistance
For medical emergencies, go to the nearest public hospital or public health care unit.


Legal Services
Legal & Durable Solutions
Several local and international organizations provide legal aid and advice in order to protect migrants’ rights and advise them about getting access to justice. They also offer counselling on Resettlement and refugee status determination procedures and a variety of other legal topics related to protection concerns.


Medical Testing
Medical Assistance
Some organizations provide medical testing services like blood tests and other type of medical examinations at their medical facilities.


Resettlement
Legal & Durable Solutions
In Egypt, resettlement services for refugees are mainly provided by UNHCR through resettlement programs run by different resettlement countries. Resettlement to a third country means that a person recognized as a refugee by UNHCR in Egypt gets legally resettled from Egypt to one of the resettlement countries because he/she has resettlement needs and fulfils the resettlement criteria. Resettlement will only be considered for individuals who have no prospects of return to the country of origin, or prospects to integrate in the country of asylum. Resettlement is primarily a protection tool and only refugees with specific needs, which cannot be addressed…


Organizations
Medical Assistance
The medical services vary from organization to organization. Also, depending on the type of medical aid needed, age and status, the patient will be directed to a different hospital or clinic for tests or a doctor’s consultation.


Private Sector
Medical Assistance
Medical services that are offered by private hospitals or clinics that host migrants and/or have agreements with certain NGOs.


Refugee Status Determination
Legal & Durable Solutions
United Nations High Commissioner for Refugees (UNHCR) in Egypt conducts Refugee Status Determination (RSD). UNHCR Regional Representation has created a guidebook called “Information for Asylum-Seekers and Refugees in Egypt” which provides practical and useful information for asylum seekers and refugees. Information provided in this section is based on this guide book. UNHCR’s Mandate is to ensure the protection of persons who are found to meet the refugee criteria according to relevant international and regional instruments, and together with governments and non-governmental organizations, to seek durable solutions for the problems of refugees. In order to be granted refugee status, you must…


Public Sector
Medical Assistance
Any public hospital in Egypt operating under the Ministry of Health can provide emergency and primary health care to all migrants, asylum seekers, refugees and other persons of concern to UNHCR regardless of their residence status. Patients will have to pay for the same nominal fee for the medical treatment as the nationals. Fees are meant to be affordable, but sometimes medicines or other consumables are not available and the patient needs to buy them at his/her own expense. Even though all public hospitals can provide emergency and primary health care, the following public hospitals in Cairo and Alexandria are…